FAQ’s

How can I order an item that doesn't have a listed price?

To place an order for an item without a listed price, simply click on the "Call for Pricing" button located on the center of the item. The item's code and other relevant details will be automatically filled in. You can then provide any additional details you require. We will respond to your inquiry with the price and other requested information.

How can I place a customized order?

For customized orders, you can directly email us at info@uzmaandafsheen.com

What payment methods are available for direct orders?

For direct orders, you can choose from the following payment methods:

Bank Transfer
Cheque
Credit Card
Cash at our flagship store.

How can I place an order for a customized item seen on social media or at an event?

To place an order for a specific item that is not listed online but spotted on social media or at an event, please email us directly at info@uzmaandafsheen.com with the subject line "QUERY". If possible, attach a picture of the item you wish to order. We will assist you further with the customization process and provide you with the necessary details.

What should I do if the product I want is out of stock?

If a product is out of stock, it will either not be visible on the website or it will be marked as "Out of Stock". You can only place an order once the product is listed as "Available" on the website. Please keep checking the website for updates on product availability.

How much are the delivery charges?

The delivery charges depend on the country and the weight of the package. The specific charges will be confirmed at the time of placing the order.